How to Fix a Fisher & Paykel Ice Maker Not Working

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Have you ever faced the frustrating situation of a Fisher & Paykel ice maker not working? Worry not! In this blog post, we’ll share useful tips and solutions to help you troubleshoot and fix common ice maker issues, maintain your appliance in top condition, and let you know when it’s time to call a professional technician. Let’s dive in!

Key Takeaways

  • Troubleshoot Fisher & Paykel ice maker issues yourself to save time and money.
  • Clean the tray, check water valve, replace filter regularly and adjust ice cube size/production rate for optimal performance.
  • If persistent problems arise contact a professional technician for specialized knowledge and tools.

Ice Maker Is Not Working

If you find that your ice maker is not working, troubleshooting the issue is crucial to enjoy a steady supply of ice. When the “ice maker is not working” in your refrigerator, start by checking the power supply and ensuring that the ice maker is turned on. If it's receiving power and still not producing ice, examine the water supply and make sure it's adequately connected. In some cases, a clogged water line or a malfunctioning water inlet valve may be the root cause. Additionally, cleaning the ice maker and its components regularly can help prevent such problems and keep your ice maker running smoothly. If issues persist, it may be time to consult the manufacturer's manual or seek professional repair assistance to diagnose and fix the problem.

How to Fix a Fisher & Paykel Ice Maker Not Working

Troubleshooting Fisher & Paykel Ice Maker Issues

Before reaching out to a professional technician, try to diagnose the problem and pinpoint the root cause. Some of the most common problems include no power to the ice maker, ice buildup in the tray, and blocked water lines. Tackling these issues can help you save time, money, and restore your ice maker’s functionality.

We’ll dive deeply into these issues and offer practical solutions to revive your Fisher & Paykel ice maker.

No Power to the Ice Maker

If your ice maker is not producing ice, the first thing to check is whether it’s receiving power. Start by inspecting the control arm or wire. If ice cubes are forming in the tray but not dropping into the collection bin, ensure the control arm or wire is in the “off” (up) position.

Next, check the wire connections to the ice maker and see if the circuit breaker has been tripped. If the ice maker needs a reset, follow these steps:

  1. Disconnect the refrigerator from power.
  2. Unplug the quick-release plug attached to the freezer.
  3. Plug it back in.
  4. Clear the ice tray.
  5. Reconnect the refrigerator to power.
  6. Lift the control arm or wire and lower it again.
  7. Wait for the ice tray to be filled up with water.

This should help if the ice maker has stopped making ice and needs a reset.

Ice Buildup in the Tray

Ice buildup in the tray can occur when warm or humid air contacts the cold evaporator coils in the freezer, causing excess ice to form and potentially stopping the ice maker from making ice. To fix this issue, start by thawing the fridge and clearing any ice buildup in the tray.

To clean the tray, run it under warm water and mix a solution of baking soda and warm water. Scrub the solution into each section of the tray with a cloth. Maintaining an optimal freezer temperature of 0°F (-18°C) can help prevent ice buildup in the tray and ensure efficient ice production.

Blocked Water Line

A blocked water line can lead to several issues, such as:

  • The freezer compartment not working
  • The ice maker not producing ice
  • Excessive dripping from the dispenser
  • A clogged or frozen water line
  • Water puddling beneath the refrigerator

To fix a blocked water line, start by inspecting it for any leaks, damage, or blockages.

If you find a blockage, follow these steps:

  1. Mix equal parts vinegar and water in a bowl.
  2. Submerge the blocked section of the water line in the vinegar-water mixture.
  3. Let it soak for a few hours.
  4. Rinse the water line with clean water to remove any remaining debris.
  5. Reconnect the water line.
  6. Check if the blockage is cleared.

If the water filter is blocked, replace it to ensure proper water flow.

Addressing Water Flow Problems

A person inspecting a water filter for a Fisher & Paykel ice maker

Water flow problems can affect the performance of your Fisher & Paykel ice maker. Low water pressure, a clogged water line, and a frozen water line are common culprits. Tackling these issues can enhance your ice maker’s performance, ensuring a steady supply of ice.

Now, we’ll delve into potential solutions for these water flow issues, including inspecting the water valve, cleaning the water dispenser, and changing the water filter.

Checking the Water Valve

The water valve in a Fisher & Paykel ice maker ensures that water doesn’t flow back into the mains from the fridge’s water system. To check the water valve, follow these steps:

  1. Pull the fridge away from the wall and unplug it.
  2. Turn off the water supply to the ice maker by closing the shut-off valve.
  3. Measure the length of tubing needed to run from the pressure reducing valve (PRV) to the water connection point.
  4. Cut the tubing to the measured length.
  5. Check the water valve for any signs of damage or blockage.
  6. Replace the valve if needed.

A malfunctioning water valve can lead to the following issues:

  • Frozen ice maker
  • Changes in the smell or taste of the ice and water
  • Slower flow from the fridge’s water dispenser
  • Ice buildup in the fridge section

If you suspect your water valve is malfunctioning, consult a Fisher & Paykel authorized service center or a Fisher & Paykel trained and supported service technician.

Cleaning the Water Dispenser

Cleaning the water dispenser ensures optimal water flow and prevents any buildup that can affect performance. To clean the dispenser, follow these steps:

  1. Turn off the ice maker.
  2. Remove the ice bin and discard any ice and frost.
  3. Mix water and dish soap in a glass and use it to clean the dispenser pad and display.
  4. Wipe the dispenser pad and display with a soft cloth.
  5. Buff off any residue with a dry soft cloth.

It’s recommended to clean the Fisher & Paykel water dispenser every six months.

Replacing the Water Filter

An image of a Fisher Paykel water filter replacement cartridge, necessary for fixing Fisher Paykel ice maker not working issue.

Replacing the water filter in your Fisher & Paykel ice maker ensures that the water used to make ice is clean and free from impurities. Manufacturers suggest changing the water filter every six months for the best results. To replace the water filter, follow these steps:

  1. Locate the toe kick grille at the bottom of the ice maker.
  2. Insert your fingers into the left and right square openings, and pull it off.
  3. Hold the old filter at the base, pull it toward you, rotate it counterclockwise, and remove it.

To install a new water filter in your ice maker, follow these steps:

  1. Insert the new filter into the filter casing.
  2. Push the filter up until it locks into place.
  3. Reattach the toe kick grille.
  4. After installing the new filter, run water through it using the automatic ice maker to ensure proper installation.
  5. Discard the first full bin of ice made.
  6. Your ice maker is now ready for use with the new water filter.

Remember to replace the water filter regularly to maintain optimal ice maker performance.

New Ice Maker Not Making Ice

If you've recently installed a new ice maker and found that it's not producing any ice, there could be a few reasons for this issue. If your new ice maker not making ice, you should follow the steps. First, ensure that the water supply line is properly connected and turned on. Sometimes, new installations can have air trapped in the line, which can block the flow of water. Try running the water dispenser for a few minutes to flush out any air bubbles. Additionally, check if the ice maker is set to the correct temperature and that it's making a proper connection with the ice tray. If all these steps are in order and your new ice maker still isn't making ice, it might be a defective unit, and you should consider reaching out to the manufacturer or the place of purchase for assistance or a replacement.

Adjusting Ice Cube Size and Production

A person adjusting the water dosage for a Fisher & Paykel ice maker

You might want to adjust the ice cube size or production rate in your Fisher & Paykel ice maker to suit your needs. Altering the water dosage or tweaking the ice production rate allows you to tailor your ice maker’s performance to your preference.

We’ll walk through the steps for adjusting the size and production rate of ice cubes. Remember to consult the user manual or contact Fisher & Paykel customer support for more information on adjusting ice cube size and production in your specific model.

Changing the Water Dosage

Adjusting the water dosage in your Fisher & Paykel ice maker can help change the size of ice cubes. To do this, press and hold the , and buttons together for four seconds. Close the refrigerator compartment door to force an ice maker cycle. This should adjust the water dosage in the ice maker. Keep in mind that the steps may vary depending on the model of your ice maker. Check the user manual or contact Fisher & Paykel customer support for more detailed instructions.

Increasing the water dosage will likely result in larger ice cubes, while decreasing the water dosage will likely result in smaller ice cubes. Adjusting the water dosage can help you achieve the desired ice cube size for your needs.

Modifying Ice Production Rate

To increase the ice production rate in your Fisher & Paykel ice maker, follow these steps:

  1. Activate the ‘Ice Boost’ function. This can increase ice production by up to 30% from the standard rate.
  2. The ice cube tray will fill with water, and the increased ice production will continue until the function is deactivated, usually after 24 hours.
  3. Check the user guide specific to your model for more information on how to activate the ‘Ice Boost’ function.

The lowest ice production rate is around eight cubes in every 3-4 hours. By modifying the ice production rate, you can get the desired amount of ice for your needs. Consult the user manual or Fisher & Paykel customer support if you need assistance.

Preventative Maintenance Tips for Fisher & Paykel Ice Makers

A person cleaning the ice tray of a Fisher & Paykel ice maker

Regular preventative maintenance can help keep your Fisher & Paykel ice maker in top condition and prevent future issues. Here are some steps to follow:

  1. Regularly inspect and clean the ice tray.
  2. Monitor water line connections to ensure they are secure and free from leaks.
  3. Maintain the freezer at the optimal temperature for ice production.

By following these steps, you can bolster the efficiency and longevity of your ice maker.

We’ll delve into each of these preventative maintenance tips in depth to assist you in keeping your Fisher & Paykel ice maker operating flawlessly.

Regularly Inspect and Clean the Ice Tray

Inspecting and cleaning the ice tray regularly can prevent buildup and ensure proper function. Signs of a dirty ice tray include no or slow ice production, small or oddly-shaped ice cubes, and ice with an unusual odor or taste. To clean your Fisher & Paykel ice tray, empty the ice storage bin, remove the tray, and wash it with lukewarm water and a mild dishwashing detergent. Use a toothbrush to get into tight spaces or remove any tough residue. Rinse off the tray and ensure it’s completely dry before placing it back in the freezer.

Regular inspection and cleaning of the ice tray can help you avoid issues that may require professional intervention and prolong the life of your Fisher & Paykel ice maker.

Check Water Line Connections

A person checking the water line connections of a Fisher & Paykel ice maker

Checking water line connections for leaks or damage and repairing them as needed can prevent problems with your Fisher & Paykel ice maker. Here are the steps to follow:

  1. Turn off the isolating tap and inspect all connections to make sure they’re dry and free of drips.
  2. Check the water line tubing behind the fridge and make sure it’s properly coiled.
  3. Verify that the water filter has been connected and turned on.
  4. Turn on the ice maker.
  5. If you find any kinks or squashing in the water line or if the water filter is clogged, address those issues.

Regularly checking water line connections, including any loose connectors, can help you avoid costly repairs and ensure your Fisher & Paykel ice maker works efficiently.

Keep the Freezer at Optimal Temperature

Keeping the freezer at the optimal temperature is vital for effective ice production. The ideal temperature for your Fisher & Paykel freezer is 0°F (-18°C). Freezer temperatures that are too high or too low can affect the ice maker’s performance and lead to other issues. Check your freezer temperature regularly to ensure it is within the recommended range.

Adjust the temperature of your Fisher & Paykel freezer by pressing the button once to light up the freezer compartment, then press the button again to raise or lower the temperature. Maintaining the optimal temperature can prolong the life of your ice maker and ensure proper ice production.

When to Call a Professional Appliance Repair Technician

A person inspecting a Fisher & Paykel ice maker for electrical or sensor malfunctions

There are times when troubleshooting and preventative maintenance may not be enough to fix your Fisher & Paykel ice maker. When persistent ice maker problems or electrical or sensor malfunctions arise, it’s best to call a professional appliance repair technician. They have the specialized knowledge and tools required to diagnose and fix the issue properly.

We’ll examine more closely the instances when it’s necessary to seek help from a professional technician for your Fisher & Paykel ice maker problems.

Hotpoint Ice Maker Not Working

If your Hotpoint ice maker not working as it should, troubleshooting the issue is essential to enjoy a steady supply of ice. “Hotpoint ice maker not working” is a common problem that can have various causes. Start by checking the water supply, ensuring it's connected and the water valve is open. If the water supply is fine, examine the ice maker's control module, motor, and thermostat for any malfunctions. Cleaning the ice maker and ensuring it's properly installed can also resolve some issues. If these steps don't resolve the problem, it might be necessary to consult the manufacturer's manual or seek professional appliance repair.

Persistent Ice Maker Issues

If you’ve tried troubleshooting techniques and fixes but the issue persists, it’s time to call a professional technician. Some common problems that may require professional assistance include ice cubes sticking in the ice bin, a frozen solid ice maker, or a tray full of ice cubes but none coming out.

Contact a Fisher & Paykel authorized repairer or a Fisher & Paykel trained and supported service technician for assistance. Remember, attempting to fix persistent ice maker problems without professional help can result in electrical shock, voiding the warranty, or incorrect diagnosis.

Electrical or Sensor Malfunctions

Electrical or sensor issues in appliances can be challenging to diagnose and repair without specialized knowledge and tools. Signs of electrical or sensor malfunctions include:

  • Ice buildup
  • The fridge section being too warm
  • The ice boost function not working
  • Filter light issues
  • A dripping water dispenser
  • Low flow rate
  • Slides not extending fully
  • Motor malfunctions

If you suspect electrical or sensor malfunctions, consult a Fisher & Paykel authorized service center or a Fisher & Paykel trained and supported service technician. Attempting to troubleshoot electrical or sensor issues without professional help can result in electrical shock, voiding the warranty, or incorrect diagnosis.


In this blog post, we’ve provided you with useful tips and solutions to troubleshoot and fix common Fisher & Paykel ice maker issues, maintain your appliance in top condition, and know when it’s time to call a professional technician. By following these guidelines, you can ensure that your ice maker functions efficiently, providing you with a consistent supply of ice for years to come. So, don’t let a malfunctioning ice maker ruin your day – tackle the issue head-on and enjoy the refreshing benefits of your Fisher & Paykel ice maker!

Frequently Asked Questions

How do I reset my Fisher and Paykel ice maker?

To reset your Fisher and Paykel ice maker, press and hold the plus and minus button together for four seconds and then close the fridge door.

Why would my ice maker suddenly stopped making ice?

It could be that the water inlet valve is stuck or not opening, the water line may be clogged, there might be ice build-up or jammed cubes, the freezer temperature might be too high, the water filter may need replacing, or even that the entire ice maker needs to be replaced.

How do you turn on the ice maker on a Fisher Paykel refrigerator?

To turn on the ice maker on a Fisher Paykel refrigerator, go to the panel inside your fridge and click the “ice on/off” button and hold it down.

What is the optimal freezer temperature for efficient ice production in a Fisher & Paykel ice maker?

For the most efficient ice production, the optimal freezer temperature for a Fisher & Paykel ice maker should be set at 0°F (-18°C).

How often should I clean my Fisher & Paykel water dispenser?

Clean your Fisher & Paykel water dispenser every six months for optimal performance.

Kevin Farrugia

Kevin Farrugia

Kevin is a household and appliance enthusiast and loves to follow the latest trends in kitchen and house decoration. He also loves to walk the isles of Home Depot and Lowes to review products and materials in person. Before joining Kitchen Infinity, Kevin owned a handyman company.

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